Hamworthy Pumps introduces a new concept that ensures customers get everything they need when they order spare parts. The new spare parts kits are tailored to the recommended maintenance schedules for Hamworthy pumps.
Many customers have found that they have to wait for extra spare parts for their pumps because they did not order everything the first time. This means that scheduled service jobs must be postponed and that pumps are out of operation for longer than necessary.
Hamworthy Pumps is now addressing this issue by introducing a new concept: Spare parts kits that are tailored to maintenance schedules for all types of pumps in the range. The customer simply gives the serial number of the pump and they will receive all the spare parts needed to service it. At the same time, it ensures significant time savings in the customer’s purchasing process because everything is under one item number.
“It must be easy to do business with Hamworthy Pumps. Our new spare parts kits meet a need in the market, and we ensure customers gain easy access to genuine spare parts that are manufactured according to Hamworthy Pumps’ own specifications to fit exact tolerances and profiles. It’s the customer’s best guarantee for optimum performance and minimum critical downtime of the pump,” says Morten Christian Larsen, Aftersales Director at Svanehøj Group.
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